Giana Moissanite Silver Mangalsutra | 22KT Gold Vermeil

Gold vermeil jewelry is made by coating a base of 925 sterling silver with 2.5 micron thick layer of 22KT gold. The layer of gold in gold vermeil jewelry is 5 times thicker than gold plated jewelry, making it more durable and long-lasting.

Shipping, Returns & Cancellation Policy

Free Shipping

We are pleased to offer Free Shipping on all eligible orders across India.

7-Day Return & Exchange

We offer a 7-day return and exchange policy on eligible products to ensure you shop with confidence.

• To initiate a return or exchange, please notify our Customer Support team within 24 hours of receiving your order via WhatsApp or email.
• The product must be returned in its original, unused condition, along with all original packaging, tags, authenticity card and any complimentary accessories.
• Please refer to our Return Policy section for complete terms and conditions.

Made-to-Order Jewelry

As each piece is specially crafted for you, Rings, Bracelets, Bangles (Kada), and other made-to-order or customized jewelry are not eligible for return or exchange, unless the item is received damaged, defective, or incorrect.

Authenticity Guaranteed

Every order includes an Authenticity Card, assuring you of the quality and craftsmanship of your ShineZ jewelry.

Order Cancellation

• Once an order has been placed, it cannot be cancelled.
• For Partial Cash on Delivery (COD) orders, if the order is cancelled after it has been shipped, the advance amount paid will not be refunded.

Shipping & Delivery

• Orders are typically delivered within 3–5 business days after dispatch.
• Delivery timelines may vary depending on your location, product availability, and courier serviceability.
• Once your order is shipped, you will receive a tracking link via WhatsApp, email, and SMS, allowing you to monitor your shipment in real time.

Delivery Delays

While we strive to deliver every order as quickly as possible, occasional delays may occur due to unforeseen circumstances such as adverse weather conditions, public holidays, or courier network disruptions. We appreciate your patience and understanding in such situations.

At ShineZ, we are committed to providing a seamless shopping experience. If you have any questions or require assistance, our Customer Support team is always happy to help.

At ShineZ, every piece is thoughtfully crafted using premium materials and expert craftsmanship to bring you lasting beauty. As our jewelry features high-quality precious metal plating, its longevity naturally depends on factors such as wear frequency, skin chemistry, exposure to perfumes, lotions, moisture, and storage conditions.

To support you throughout your jewelry’s journey, we offer one-time complimentary replating within one year of purchase. Beyond this, we provide lifetime replating and restoration services at a nominal charge to help maintain your jewelry’s original brilliance.

With proper care and occasional maintenance, your ShineZ jewelry will continue to shine beautifully for years to come.